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Front Office Course with Opera PMS Training in Yangon
YP Education Front Office with Opera course gives you hands-on training on Opera, the hotel industry's leading Property Management System (PMS), alongside the front office service skills hotels look for at check-in, check-out and guest services. The course runs at our Botahtaung, Yangon campus.
What You Will Learn
- Reservations, check-in and check-out procedures on Opera PMS
- Guest registration, room assignment and rate management
- Night audit basics and front office reporting
- Guest service standards, complaint handling and telephone etiquette
- Concierge and bell desk coordination
- Cash handling, billing and foreign exchange procedures
Course Format & Locations
Format: Certificate course with hands-on Opera PMS lab sessions.
Campus: Botahtaung, Yangon.
Ideal for: Students targeting front desk, reservations and guest services roles in hotels.
Meet Your Instructors
Front office training draws on YP Education faculty including U Zaw Lin (Hospitality & Abroad Job Preparation) and the wider hotel operations teaching team, with real-world hotel front office experience.
Career Outcomes
Graduates are prepared for roles such as front desk agent, reservations agent, guest service associate and night auditor in hotels across Myanmar and overseas. This course pairs well with our Diploma in Hospitality, which covers Front Office, Housekeeping and F&B together.
Why Choose YP Education
YP Education is a hospitality and hotel management training provider based in Yangon, Myanmar, with campuses in Mandalay and Chiang Mai, established in 2021. We are rated 100 percent recommended across 231 Facebook reviews, and pair every course with career support and guaranteed internship placement assistance.
Frequently Asked Questions
What is Opera PMS and why does it matter?
Opera is the property management system used by most international hotel chains for reservations, check-in/out and billing. Hands-on experience with Opera is one of the most requested skills by hotel employers in Myanmar and abroad.
Do I need computer experience to join this course?
Basic computer familiarity is helpful, but the course teaches Opera PMS from the ground up, so no prior hotel software experience is required.
Can this course lead to a diploma?
Yes. Front Office is also one of the three core modules in our internationally accredited Diploma in Hospitality, alongside Housekeeping and Food & Beverage.